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Quick and easy ways to get the help you need.

We're here to help you

Get in touch for any questions you have about the bank, our products or services.

Customer service
If you’re an existing TymeBank customer and have a banking or products and services query, please contact us on the numbers below.

TymeBank Customer Service Centre

0860 999 119
Operating hours: 7am to 8pm, 7 days a week, including holidays

International TymeBank
Customer Service Centre

+27 11 243 9188
Operating hours: 7am to 8pm, 7 days a week, including holidays
Lost card

Lost card

0860 999 118

International lost card

+27 11 243 9142
Operating hours: 7am to 8pm, 7 days a week, including holidays
Contact details

Physical Address

TymeBank
4th floor, 30 Jellicoe Ave, Rosebank, Johannesburg, 2196, South Africa
Operating hours: 7am to 8pm, 7 days a week, including holidays