My Airtime or Electricity purchase failed but account has been debited. What do I do?

By TymeBank - 04 June, 2020

If you don't receive your Prepaid Airtime or Prepaid Electricity purchase. Please contact our Customer Contact Centre on 0860 999 119 with your account number, the cell phone number of the missing airtime, data or electricity and the amount and we will investigate and if necessary, issue a refund