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EveryDay Business Account

26 Answers

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EveryDay Personal account

55 Answers

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GoalSave

37 Answers

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Insurance

38 Answers

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Kiosks

17 Answers

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MoreTyme

12 Answers

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Online Shopping International

21 Answers

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SendMoney

30 Answers

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USSD

9 Answers

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Value Added Services

19 Answers

Protection of Personal Information Act 4 of 2013

TymeBank understands that your privacy is important to you and we value your trust. That’s why we do everything we can to keep your information safe. Please refer to our Privacy Policy which explains how we handle your personal information.

Please contact our Customer Contact Centre (telephone numbers listed below) if you want to access records of your personal information held by us. Please note that you may be requested to complete some forms and provide supporting documents in order for us to assist you.

Contact us

If you’re an existing TymeBank customer and have a banking product or service query, please contact us on the following numbers.

TymeBank Customer Service Centre0860 999 119service@tymebank.co.za

Operating hours:
7am to 8pm, 7 days a week, including holidays

Create a Service Query



We’re continuously striving to do better. If you have a compliment or a complaint about our service or product please let us know.

Get in touch

If you have logged a service query with us before and you are not happy with the resolution you can escalate your issue here.

Escalate a service query

Chat with us on WhatsApp

We won’t spam you with memes (promise), but we will be there anytime you want to check your balance or find out more about your account and its features.

WhatsApp
Chat with us on WhatsApp

Get the app.
Get the account.

Download the TymeBank app to open your free bank account in less than 5 min. No paperwork. No stress.

Download the TymeBank app now:

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