Step #1: Once you’re at a MoreTyme partner store, look out for MoreTyme stickers and signs on selected items. If you’re not sure what’s available to be bought with MoreTyme, just ask a sales assistant.

Step #2: Create a MoreTyme payment voucher: When you’re ready to pay, login to your SmartApp account and tap “BUY”– a digital payment voucher, with a barcode for your full available to spend amount, will appear on the screen. You’ll have 15 min to use it.

Step #3: Show the voucher barcode to the teller: The teller will scan the voucher barcode (the voucher code can also be entered manually) to process the payment, and that’s it. Your first payment comes off straight away; and whatever you’ve bought is yours to take home.

Contact us

If you’re an existing TymeBank customer and have a banking product or service query, please contact us on the following numbers.

TymeBank Customer Service Centre0860 999 119service@tymebank.co.za

Operating hours:
7am to 8pm, 7 days a week, including holidays

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