What happens if I don’t receive an SMS with my Money Transfer code?

Please make sure you get a till slip from the cashier when you send or collect a MoneyTransfer code. If you have a till slip confirming that you have been sent a MoneyTransfer code but have not received an SMS, please log onto the kiosk and check your MoneyTransfer code history to see if the code is there. If the code is there and it has not been collected, simply press the resend button. If the code is not there, please call the MoneyTransfer Customer Contact Centre on 0860 000 387. You will need your till slip as reference.

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