What happens if I lose a code that has been sent to me ?

If you lose a code that has been sent to you, you need to re-send the code.  To do this, you must go back to a Kiosk and type in your ID Number and scan one of the fingerprints that you scanned when you registered.  You will then be able to see the details of all the codes that you have sent which have not been collected (and all your other codes).  You can then choose the code that you want to re-send, press that code on the Kiosk screen and the code will be re-sent to your cellphone.  To ensure that the code is kept secure, it will not be displayed at the Kiosk. You can also call the MoneyTransfer Customer Contact Centre on 0860 000 387 to help you resend a code.

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