Your profile limit is based on how much data we have, to verify your details. The more we know about you, the more we're able to offer. Each profile will have different transaction and balance limits. Currently, we rely on our kiosk process to get as much information as we can to help us identify you and verify your address, using your fingerprints (other banks ask you to submit paperwork for this).
This is the profile you’re on if you opened your account online and haven’t been to a kiosk to capture your fingerprints. Or, you’ve been to the kiosk, but we had trouble identifying you through your fingerprints and your address. In other words, we’ve just met you because you’ve opened your account, but we don’t know you very well, yet.
Maximum Account Balance
|Everyday Account + GoalSave(S)||R40 000|
|Maximum for GoalSave(S)||R40 000|
|TOTAL MONTHLY limit of payments, prepaid purchases, send money, cash withdrawals, debit card purchases, debit orders and online purchases||R40 000|
Transaction & Daily limits
|TOTAL DAILY limit of payments, prepaid purchases, send money, cash withdrawals, debit card purchases, debit orders and online purchases||N/A||R20 000|
|Payment (EFT)||R20 000||R20 000|
|Prepaid Purchase||R3 000||R3 000|
|SendMoney - EFT||R5 000||R20 000|
|SendMoney - Voucher||R5 000||R5 000|
|SendMoney USSD (EFT or Voucher)||R3 000||R3 000|
|Cash Withdrawals @ ATM||R5 000||R5 000|
|Cash Withdrawals @ Till point (Debit Card & TymeCode)||R5 000||R5 000|
|TOTAL DAILY limit of Cash Withdrawal @ ATM and Till point (Debit Card & TymeCode), and Send Money Voucher||N/A||R21 995|
|Debit Card Purchase||R20 000||R20 000|
|Online Purchases||R10 000||R20 000|
|Cash Deposits @ Till point (Debit Card and TymeCode)||R5 000||R20 000
|Debit Orders||R20 000||R20 000|
Note that cash deposits are limited to the maximum account balance limit & that there are also limits applicable per transaction.
At all times remember that the profile limit is R40 000