Help articles related to:

Personal Loans

How do I change my debit order date or the details of the account from which my debit order runs?

If you need to change the date of your debit order or the bank account details for your debit order, please contact our Customer Service Centre on 0861 999 119 […]

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Can I settle my personal loan sooner than the agreed time period?

Yes. If you would like to pay your loan off sooner, contact our Customer Service Centre on 0861 999 119 to make an arrangement to do so. The great news […]

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Do you have different loan repayment periods?

We have three loan repayment period options: 12 , 24, or 36 months.

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Will my credit score be affected if I miss a payment?

Yes, it’s possible that your credit score will be negatively affected by a missed payment. This is why it’s important to stay up to date with your payments. You should […]

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What happens if my debit order doesn’t go through?

If your debit order is unpaid, you’ll need to contact our Customer Service Centre on 0861 999 119 in order to make an arrangement to make the payment. Can we […]

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Will I get a monthly loan account statement?

Yes, you will get a statement every month to help you stay updated and in control.

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