Help articles related to:

Personal Loans

What are the maximum and minimum loan amounts?

We offer loans from R10 000 to a maximum of R30 000.

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I applied for the wrong loan amount, how can I change this?

During our pilot phase, once the loan is approved you won’t be able to change the amount you applied for.

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Is applying for the loan a quick process?

Yes. The application process is very quick and easy and should take less than 10 minutes.

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I applied for my loan online, what must I do next?

Directly after applying you’ll receive instructions on how to submit your 3 months’ bank statements to us. You’ll have 7 days to do this before your loan offer expires.

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I received an error when I applied for my loan online, what went wrong and what must I do next?

Please contact our Customer Service Centre on 0860 999 119 with the error code that displays on the screen and they’ll be able to help you.

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I submitted my bank statements, where in the process is my application?

If you haven’t heard back from us with an answer to your application within 48 hours, please contact our Customer Service Centre on 0860 999 119.

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