Help articles related to:

Personal Loans

What happens if I can’t make a repayment?

If you can’t make a repayment, please contact our Customer Service Centre on 0860 999 119 as soon as possible to make an alternative arrangement.

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How do I change my debt order date or the details of the account from which my debit order runs?

If you need to change the date of your debit order or the bank account details for your debit order, please contact our Customer Service Centre on 0860 999 119 […]

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When will my next debit order go off and for how much?

If this is your first payment then please check the loan agreement for payment details. Thereafter you can check your bank statement for the last payment date. The next debit […]

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Will I get a monthly loan account statement?

Yes, you will get a statement every month to help you stay updated and in control.

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What happens if my debit order doesn’t go through?

If your debit order is unpaid, you’ll need to contact our Customer Service Centre on 0860 999 119 in order to make an arrangement to make the payment.

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How much do I still owe on my loan. Can I see my loan details and balance on the TymeBank SmartApp?

No, not yet, but you will be able to see all your loan details on your monthly bank statement.

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