Help articles related to:


It says I can’t be registered at this time, what should I do?

The first thing to do is to make sure you have the correct ID number. If the problem continues, make sure all your personal identity information is correct and up […]

Read this help article

What if my ID is already registered?

First make sure you have captured your ID correctly. If you are still having trouble, please contact TymeCoach Contact Centre on 0860 555 457

Read this help article

What do I do if I have forgotten my PIN ?

If you’ve forgotten your PIN, you can create another one by following the Forgot PIN process on the login screen of your App or on the TymeCoach login page.

Read this help article

How do I register for TymeCoach ?

Simply download the app and follow the instructions on screen, or register with TymeCoach at It’s simple and free, so join now.

Read this help article

What information do I need to provide when logging a dispute ?

To make sure Compuscan can log your dispute, please make sure you have the following before contacting Compuscan: a copy of your ID a proof of residence not older than […]

Read this help article

How do I fix an error on my credit report ?

If there’s a mistake on your credit report, the first thing you should do is get in touch with the credit provider, or lender, and the credit bureau to have […]

Read this help article